One must not become complacent with the present when looking to the future. Recent criticisms of Nashville General Hospital (NGH) deliberately overlook the transformative success story we have created, redefining whole-person healthcare in Middle Tennessee and setting a national standard for safety-net hospitals. The progress at NGH did not happen by chance; it is the culmination of innovative leadership, evidence-based strategies, and an unwavering commitment to the Quadruple Aim: enhancing patient experiences, improving quality, reducing costs, and supporting care teams. Today, NGH stands as a leading Essential Hospital, a vital part of a national network of hospitals and medical centers…
